Terms & Conditions

My Peacock Fashions

Last updated: 12 October 2026

Welcome to My Peacock Fashions! We’re glad you’re here. These Terms & Conditions explain the rules for using our website and shopping with us. By using our website or placing an order, you agree to these terms.

1. About Us

My Peacock Fashions is an online fashion store offering sarees, ethnic wear, and other fashion products. Our goal is to make your shopping experience simple, enjoyable, and reliable.

2. Products and Descriptions

We try our best to display accurate product images, descriptions, colours, sizes, and fabric details.

Please note:

Colours may appear slightly different depending on your screen and lighting.
Minor variations may occur in handcrafted or traditional garments.
Product availability may change without prior notice.
Please check product details and size information before placing your order.

If you need more information about a product, please contact us before purchasing.

3. Prices and Payments

All product prices are displayed in Indian Rupees (₹), unless stated otherwise.

Prices and offers may change from time to time.
Applicable shipping charges will be displayed during checkout.
Orders must be paid for using the payment methods available on our website.
Please do not share your passwords, OTPs, or sensitive payment information with anyone.

If a pricing error occurs, we will contact you where appropriate to explain the issue and discuss the next steps.

4. Orders and Confirmation

Please provide accurate details when placing an order, including your name, phone number, and delivery address.

An order confirmation means we have received your order details. It does not necessarily mean your order has been dispatched.

We may contact you if your order details are incomplete, payment cannot be verified, or a product is unavailable. If we cannot fulfil an order you have already paid for, we will arrange the applicable refund.

5. Shipping and Delivery

We aim to deliver your order within the estimated timeframe shown on our website or communicated to you.

Delivery times may vary depending on your location, courier services, weather, holidays, or other circumstances outside our control.

Please make sure your delivery address and contact details are correct. For additional information, please read our Shipping Policy.

6. Returns, Exchanges and Refunds

We want you to have a positive shopping experience.

Returns, exchanges, and refunds are subject to our published Return & Exchange Policy and Refund Policy.

Please review those policies for:

Which products are eligible for return or exchange.
The time limit for submitting a request.
What to do if an item arrives damaged, defective, or incorrect.
Refund eligibility and processing timelines.

If you experience a problem with your order, contact our customer support team for assistance.

7. Order Cancellation

If you wish to cancel an order, contact us as soon as possible with your order number.

Cancellation may depend on whether your order has already been processed or dispatched. Any eligible refund will be handled according to our Refund Policy and applicable law.

We may cancel an order if a product becomes unavailable, payment cannot be verified, or fraudulent activity is suspected. If you have already paid, we will arrange the applicable refund.

8. Offers and Discounts

We may provide discount codes, promotional offers, or special prices from time to time.

Each offer may have its own conditions, validity period, and eligibility requirements. Offers cannot necessarily be combined unless stated otherwise.

Please check the terms of an offer before using it.

9. Your Account and Personal Information

If you create an account, you are responsible for keeping your login information secure.

Please notify us if you believe your account has been accessed without your permission.

We use personal information to process orders, arrange deliveries, provide customer support, and operate our store in accordance with our Privacy Policy and applicable law.

10. Acceptable Website Use

When using our website, you agree not to:

Use the website for unlawful or fraudulent activities.
Attempt to access restricted systems without permission.
Interfere with website security or functionality.
Upload malicious software.
Copy or commercially use our protected content without permission, except where permitted by law.
Provide false information when placing an order.

We may restrict access when reasonably necessary to protect our customers, business, and website.

11. Intellectual Property

The My Peacock Fashions name, logo, website design, original text, product photographs, and other brand materials may be protected by intellectual property laws.

You may browse our website for personal shopping purposes. You may not reproduce, distribute, or commercially use protected materials without permission, except where permitted by law.

12. Product Availability

We make reasonable efforts to keep product listings and stock information up to date. However, products may occasionally become unavailable.

If we cannot fulfil your order, we will inform you and explain the available options, including any applicable refund.

13. Website Availability and Liability

We aim to keep our website accurate, secure, and available. However, temporary interruptions, technical errors, or maintenance may occasionally occur.

To the extent permitted by applicable law, we are not responsible for losses arising from circumstances outside our reasonable control.

Nothing in these terms excludes or limits any consumer rights or legal responsibilities that cannot lawfully be excluded or limited.

14. Third-Party Services

Our website may use third-party services, such as payment gateways, courier providers, or external websites.

These services may have their own terms and privacy policies. We encourage you to review them when relevant.

15. Changes to These Terms

We may update these Terms & Conditions when our services, business practices, or legal requirements change.

The latest version will be available on this page, together with the updated date. Changes will apply as permitted by applicable law.

16. Applicable Law

These Terms & Conditions are governed by the laws applicable in India. Any disputes will be handled by the appropriate forum or court with jurisdiction under applicable law.

Nothing in these terms removes any consumer rights available to you under applicable law.

17. Contact Us

Have a question about our products, orders, or these terms? We’re happy to help.

My Peacock Fashions

Email: support@mypeacockfashions.com
Phone: +91 98765 43210
Location: Rajahmundry, Andhra Pradesh, India
Support hours: Monday to Saturday, 9:00 AM – 7:00 PM

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Thank you for choosing My Peacock Fashions. We appreciate your trust and look forward to helping you find styles you’ll love.