Shipping Policy

My Peacock Fashions

Last updated: 12 October 2026

At My Peacock Fashions, we want your favourite styles to reach you safely and conveniently. This Shipping Policy explains how we process, dispatch, and deliver your orders.

1. Order Processing

Once you place an order successfully, we begin processing it after the required order and payment checks.

Orders are generally processed within [insert your processing time, e.g. 1–3 business days].
Orders placed on Sundays or public holidays may take additional time to process.
Processing may take longer during festivals, sales, or periods of high demand.
If there is an unexpected delay, we will try to keep you informed.

Please ensure that your contact number and delivery address are correct when placing your order.

2. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Orders above ₹999: [confirm whether free shipping applies].
Orders below ₹999: Applicable shipping charges will be shown at checkout.
Special promotions may offer free or discounted shipping for eligible orders.

Any shipping offer will be subject to the conditions displayed on our website at the time of purchase.

3. Estimated Delivery Time

Delivery times depend on your location and the courier service handling your order.

As a general estimate, you may use the following timelines once you confirm that they match your courier arrangements:

Within Andhra Pradesh: Approximately 2–5 business days.
Other locations in India: Approximately 4–8 business days.
Remote locations: Delivery may take additional time.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary due to courier operations, weather, public holidays, or other circumstances beyond our control.

4. Order Tracking

When tracking is available, we will share the tracking details through the contact method provided with your order.

You can use the tracking information to check your parcel’s delivery status.

If you have not received tracking details within the expected dispatch period, please contact our customer support team with your order number.

5. Incorrect Address or Contact Details

Please double-check your shipping address, PIN code, and phone number before placing your order.

If you notice an error after ordering, contact us as soon as possible. We will try to update the details if the order has not already been dispatched.

Once a parcel has been handed over to the courier, address changes may not be possible.

Additional charges or delivery delays may apply if a parcel needs to be redirected, where permitted and applicable.

6. Delayed Deliveries

We do our best to dispatch orders on time. However, delays can occasionally happen because of:

Courier or logistics issues.
Severe weather or transport disruptions.
Public holidays and peak shopping periods.
Incorrect or incomplete delivery information.
Other circumstances outside our reasonable control.

If your parcel is delayed beyond the expected delivery window, contact us. We will help you check its status with the delivery partner.

7. Failed Delivery or Returned Parcels

A delivery may fail if the recipient is unavailable, the address is incorrect, or the courier cannot reach the recipient.

If your parcel is returned to us, we will contact you where possible to discuss the next steps.

Any re-shipping charges, cancellation, or refund arrangements will be communicated to you and handled according to our applicable policies and legal obligations.

8. Damaged or Incorrect Items

If your parcel arrives damaged or contains an item different from what you ordered, please contact us as soon as possible.

To help us review the issue, provide:

Your order number.
A short description of the problem.
Clear photographs of the item and packaging, where applicable.

We will review your request and guide you through the appropriate return, replacement, or refund process under our Return & Exchange Policy and Refund Policy.

9. Multiple Shipments

In some cases, items from one order may be dispatched separately due to availability or fulfilment arrangements.

If this happens, delivery dates may differ. We will provide tracking information when available.

10. Contact Us

Need help with your delivery? We’re happy to assist.

My Peacock Fashions

Email: support@mypeacockfashions.com
Phone: +91 98765 43210
Location: Rajahmundry, Andhra Pradesh, India
Support hours: Monday to Saturday, 9:00 AM – 7:00 PM

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Thank you for shopping with My Peacock Fashions. We appreciate your trust and look forward to delivering your order safely.